Can I order floor mats directly from Lloyd Mats?
Yes for certain specific vehicle models and makes. Cadillacmats.com allows you to order mats for Cadillac vehicles from model year 2000 to present, directly from the factory. Mats for other Cadillac models and years, as well as other vehicle makes should be ordered from one of Lloyd’s authorized retailers. Click “Other Cadillac Models” on the home page for links to Lloyd’s authorized sellers.
Are my Lloyd Mats going to be the same shape and fit exactly the same as my original factory floor mats?
No. Lloyd Mats designs the shape and size of its mats independent of the factory mats. They are designed to cover as much of the exposed flat area of the vehicle’s floor as possible. In general, Lloyd Mats tend to be larger and cover more floor than original mats. It is possible that Lloyd’s mat shape is similar to the OEM factory mat, but they are not taken from any Original Equipment Manufacturer’s pattern.
Who do I contact for questions or help with my mat order?
The Contact Us button at the bottom of each page provides an email form for questions regarding order placement.
Who should I contact if my mats arrive and they do not fit my vehicle, are the wrong color, or I am otherwise dissatisfied with my order?
The Contact Us button at the bottom of each page provides an email form for comments or questions regarding mats received or on order.
Can I place Lloyd Mats over my factory or other floor mats?
No. In no circumstance should Lloyd Mats be used above or below any other floor mat in your vehicle. All Lloyd Mats are designed to be “stand alone” floor mats. Floor mat anchoring devices either installed by the vehicle manufacturer or provided by Lloyd, are designed to secure one layer of floor mat. Additional layers of mats may shift into a potentially unsafe position without anchoring. The correct fit of Lloyd Mats depends on being placed directly on the vehicle floor.
Do all Lloyd Mats come with floor mat anchoring devices?
All Lloyd driver mats and some passenger mats come with floor mat fasteners. For most vehicles, Lloyd Mats are compatible with the fastening systems installed by the vehicle manufacturer. When there is no factory installed mat fastening system, such as in older vehicles, or it is not possible to use the factory fastener, Lloyd provides its own proprietary mat fastening system.
Are Lloyd Mats made in the USA?
Yes, your Lloyd Mats will be custom built in our factory in Los Angeles, California. And all Lloyd Mats Ultimat product materials are made in the USA.
If my mats are still under warranty and I have a problem, who do I contact?
The warranty link at the bottom of the page provides detailed warranty information, as well as an email link to contact Lloyd Mats warranty department. Your original receipt showing date of purchase is required for all warranty claims.
Can I return Cadillac mats from Cadillacmats.com?
Yes. Lloyd Mats from Cadillacmats.com may be returned for a full refund within 45 days after your receipt of order. Mats must be unused and in new condition. Credit for the full product cost, excluding any original freight charges will be issued to the original form of payment payer account. Please see all details on Returns page.