Customer Support Tracking-Shipping-Mat Cleaning

Order Progress

An email address is required during the checkout process, so we can provide important order tracking and progress information. You will receive an email upon receipt of your order at Lloyd Mats.

The email confirmation you receive when your order has shipped, will include an order number and Fedex tracking number.

By clicking the tracking number in the email, will provide delivery information through the Fedex system.

The order number should be used in any correspondence with Lloyd Mats regarding your order.

Shipping Policy

Lloyd Mats ship directly from our factory in Los Angeles, California. All mats are made to order and ship within three business days of your order.

Standard shipping to the 48 contiguous United States is free via Fedex ground. This method provides between one and six day delivery (not including two day production time) depending on the distance from Lloyd Mats.

Expedited next day or second day delivery (not including two day production time) is available for additional charge. See the chart below for expedited shipping charges.  If no choice is made in the checkout process, Standard Fedex Ground will be used.

All Locations (48 Contiguous United States) Next Day Two Day
Per Order/Per Vehicle (any number of mat items for the same vehicle) $50.00 $30.00
     
     

Mat Cleaning

Lloyd Mats uses premium continuous filament nylon yarn in the construction of the mat face, similar to higher quality home carpeting. The carpet face should be cleaned as any other high quality carpet, using cleaning solutions specifically formulated for spot removal or general carpet cleaning.

Here are a few steps to prolong the life and appearance of your Lloyd Mats.

  • Dirt and debris, allowed to sink into and grind carpet fibers, can eventually damage the yarn construction, leading to premature wear.
  • Spills and stains should be blotted as quickly as possible.
  • Use high quality spot and general carpet cleaners to treat localized soiling and staining. Follow the manufacturer’s instructions.
  • Mild detergents such as Woolite work well for non-greasy soil or stains. Use only the sudsy portion of the solution.
  • Do not soak the carpet face and backing.
  • Use cool water when rinsing carpet cleaners, or mixing mild detergents.
    (The layers of backing underneath the carpet face include heavy latex infused woven mesh. Heavy soaking and warm water may reduce the effectiveness of the carefully constructed layers.)
  • When cleaning the entire mat surface, allow damp mats to dry on a flat surface before reinstalling in the vehicle.
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